1.招聘
Come here please， Miss Wang. I'd like to explain the filing system to you.王小姐，请过来一下。我想跟你解释一下归档系统。
All right.好的。
This is your filing cabinet and all the documents must be filed alphabetically.这是你的档案柜，所有文件必须按照字母顺序归档。
Yes， I understand.好的，我明白了。
How do you feel about using this new system？你觉得使用新系统的感觉怎么样？
I feel pretty comfortable with it. I just need to clarify a few things.我觉得用这很舒服，我只需要确认一些事情。
Well， I'm not very sure how to import a document or how to overlay a picture onto a text.我不是非常确定如何导入一个文件或如何套印图片上的文本。
Never mind， I'll show you. 不要紧，我告诉您。
Who referred you to this company？ 谁介绍你来这家公司的？
I saw your newspaper ads in New York Times.我在纽约时报上看到了贵公司刊登的广告。
Do you have a resume with you？你带了简历吗？
Yes，here it is.带了，这就是。
I also sent a copy of our Conditions of Service.我还给您寄了一份我们的雇佣条件说明。
Yes，I've read it through.是的，我已仔细看过了。
What other subject did you learn？你还学过什么别的课程吗？
English and Office Practice.英语和办公室实务。
You've seen a copy of our Conditions of Service，haven't you？你已经看过我们雇佣条件的复印本了，是不是？
Yes，Mr.Smith.是的，史密斯先生。
That's quite reasonable.Can you use a computer？很有道理，你会用电脑吗？
Yes，I often operate the word processo.I'm not too skillful，but I think I can learn in quickly.会的，我经常操作文字处理机。但是还不熟练，可是我想很快会掌握的。
Have you taken any business classes or others？你曾经学过商业课程或其他科目吗？
Yes，I've taken typing and Secretarial Theory and this year I'm taking Secretarial Practice and Current English. 是的，我曾经学过打字和秘书理论，今年我学秘书实务和现代英文。
Have you ever worked before？你曾经上过班吗？
I had a part time job two months at International Irading Co.我曾在国际贸易公司兼职两个月。
What did you do，office work？你做什么，办公室工作吗？
Yes，mostly typing and running errands.是的，主要是打字和外务。
Can you operate a Chinese typewriter？你会中文打字吗？
No，I am sory，but I have studied English typing.抱歉，我不会，但是我学过英文打字。
Can you operate any office machines？你能操作办公设备吗？
I can operate a facsimile machine and a photostat．我会操作传真机和复印机。
Do you consider it a rewarding job？你认为这是一项很有意义的工作吗？
Very much so.我认为它非常有意义。
When will you start to work if you are employed？如果你被录用，你什么时候可以上班？
Maybe next week.下周就可以。
If we decide to hire you，we will notify you by mail．如果我们决定雇用你，就写信通知你。
OK， thanks.好的，谢谢。
What is your strongest trait(s)？你个性上最大的特点是什么？
Helpfulness and caring.乐于助人和关心他人。
面试过程中
I think you probably have a fair idea what sort of job you'll apply for.我想您一定想好了找一个什么样的工作。
Perhaps you could tell me something about them.Let's start with the first one.或许你能给我谈谈你工作的情况，先谈谈第一份工作吧。
What types of work are you looking for？您打算找什么样的工作？
Why do you want to work in our company？您为什么想在我们公司工作？
When will you start to work if you are employed？如果你被录用，你什么时候可以上班？
Give me a summary of your current job deion.对你目前的工作，能否做个概括的说明。
面试结尾
We'll let you know the result of the interview sometime next week.下个星期我们会告诉你这次面试的结果。
If we decide to hire you，we will notify you by mail．如果我们决定雇用你，就写信通知你。
May I ask when I can expect a decision regarding this position？请问你们何时对该职位的聘用问题作出决定？
Now， if you'll just sign here， you can start work in 5 days.那好。在这里签字，你就可以在5天内上班了。
A：Excuse me，could I see the personnel manager？
B：Sorry，the manager is very busy now.Can I help you？
A：Well，I learnt from the ads in yesterday's newspaper that you are looking for a secretary.
B：Yes，we need a secretary.
A：I think I'm qualified for the job.My name is Andy Gibb.
B：Would you please fill in this form？
A：Certainly.Here is my completed form.
B：Good，would you please come again on Saturday morning at 8∶00 o'clock for an interview？The manager would like to see you then.
A：Very well.I'll be here on time.Thank you for your help.Good bye！
B：Good bye！
A：劳驾，我可以见一见人事部经理吗？
B：对不起，经理现在正忙着呢。你有什么事吗？
A：噢，昨天我从报纸上的广告中得知你们正在找一位秘书。
B：是的，我们需要一位秘书。
A：我想我能胜任这项工作。我的名字叫安迪吉布。
B：请你填一下这张表格，好吗？
A：好的。这是我填好的表格。
B：很好。请你星期六上午8点再来，以便面谈一次，好吗？到时经理会见你。
A：太好了。我一定准时来。谢谢你的帮助！再见！
B：再见！
A：Good morning，Miss Wang.I guess you'd join our team.
B：Yes，I would.
A：That's very good.I'd like to know a little bit about your past.
B：Well，I graduated from Guangzhou Institute of Foreign Languages in 2001.Ther，I obtained a B.A.degree with a major in English.For the first two years，I worked as a teacher.After that，I was secretary to Personnel Manager.I stayed there for 2 years and then moved to my present company，that's P G.And I've been with it for 3 years，working with the Marketing Director.
A：That's very interesting.I'm curious why you like to leave your present company and join our company.
B：Because I know you has a very good reputation and I feel that I would have more scope and opportunities in your company and the position，Personnel Manager，will be more challenging for me.
A：Right，well，time is pressing on，I'm afraid.So thank you very much for coming to me and we'll be in touch with you before this weekend.
B：Thank you for seeing me.Good bye.
A：Good bye.
A：早上好，王小姐。我猜你想加入我们的行列。
B：是的，我想。
A：那太好了。我想知道一些关于你过去的经历。
B：好的，我2001年毕业于广州外国语学院。我拿到了英语专业的学士学位。刚开始的两年，我是一名教师。那之后，我做了人事经理的秘书，在那个岗位上我呆了两年，然后去了现在的公司，宝洁公司。我已经在市场部工作了三年。
A：十分有意思。我想知道你为什么要离开宝洁公司而加入到我们公司来呢？
B：因为我知道壳牌石油公司有很好的声誉。我想我在你公司会有更大的发展空间和更多的发展机会，另外，人事部主任的职位，对我具有更大的挑战性。
A：好的，我想时间差不多了，很感谢你来见面，这个周末之前我们会与您联系。
B：谢谢您见我。再见。
A：再见。
A：（Knocks at the door）May I come in？
B：Come in please.
A：Good afternoon.May I see Miss Brown？I have an appointment with her at four o'clock.
B：I'm Miss Brown.You must be Catherine Simpson.Come in and sit down，please.
A：Thank you very much.
B：I sent you an application form.Did you receive it？
A：Yes，I did.I've finished it and brought it with me.Here it is.
B：Oh，thank you very much.I also sent a copy of our Conditions of Service.
A：Yes，I've read it through.
B：Did you understand it？
A：Yes，thank you.
B：So now you know all about our working hours，holiday arrangements and salary scales.Do you have any questions to ask？
A：No，thank you，everything was explained very clearly.
B：Good.Now let me tell you something about the job and the company.Mr.Smith is the Managing Director of the company and I'm his secretary.I have a lot of work to do，so Mr.Smith has decided to employ a junior secretary to help me.
A：Oh，I see.So my work would be help you？
B：Yes，you would answer the telephone，do the filing and some shorthand typewriting.Can you use a duplicator？
A：Yes，I've learnt how to type stencils and run copies on a duplicator at the Bank.
B：Oh，good.Now，I'm going to give you a short dictation and typing test，and then Mr.Smith would see you.
A：Thank you.
A：(敲门)我可以进来吗？
B：请进。
A：下午好，我可以见布朗小姐吗？我和她四点有个约会。
B：我就是布朗小姐。您一定是凯瑟琳辛普林小姐。
A：多谢您了。
B：我给您寄了一份申请表，您收到了吗？
A：是的，我收到了。我把它填好带来了，给您。
B：哦，多谢了。我还给您寄了一份我们的雇佣条件说明。
A：是的，我已经仔细看过了。
B：您看明白了没有？
A：看明白了，谢谢。
B：这么说您对我们的工作时间、休假安排和薪金等都有所了解了，您还有什么问题要问吗？
A：没有了，谢谢。一切都解释得清清楚楚。
B：好，现在我给您介绍一下初级秘书的工作和公司的情况，史密斯先生是本公司的总经理，而我是他的秘书。我有许多工作要做，所以史密斯先生决定雇佣一位初级秘书来协助我。
A：哦，我明白了，这么说，我的工作是协助您了？
B：对，您的工作是接电话、管理档案和速记打字，您会使用复印机吗？
A：会，我在银行时学过打蜡纸和用复印机复印东西。
B：哦，好的。现在我们做一个听写和速记打字的小测验，然后，史密斯先生要见您。
A：谢谢你了。
A：Good morning. May I help you？
B：Good morning. I'm Wang Wenping， coming for an interview with Mr Waley. We made an appointment yesterday on the phone. Is Mr Waley available now？
A：Oh， yes， Miss Wang. Mr Waley is waiting for you at his office. Just a moment， please. I'll let him know you're here. (to the phone.)
C：Waley speaking.
A：Hello， Mr Waley， Miss Wang's been here for the interview.
C：Send her up， please.
A：Yes. (to Miss Wang) Mr Waley asks you to go up to his office. It's room 405， on the fourth floor.
B：Room 405 on the fourth floor.
A：That's right. There is a lift at the end of the corridor.
B：Thank you.
B：May I come in？
C：Come in， please， Miss Wang. Nice to meet you. Sit down， please.
B：Thank you， Mr Waley.
C：I've been looking over your application. I see you've got several years' experience in secretarial work. May I know what has made you decide to apply for a position here？
B：I worked as a junior secretary. My responsibilities include typing， filing， answering telephone calls and such routine office work. I feel I'm ready for a more challenging position.
C：That's why you want to have a change， I suppose.
B：Yes， I want to move ahead. I understand you're looking for an executive secretary. I've completed a secretary training course including Business Communication， Accounting， Bookkeeping， Theories and Applications of Computer Science. This year I'm taking Advanced Secretary Practice. I hope such a training will help me in my career.
C：I believe it will. As secretary here， you'll assist me in my daily routine， dealing with correspondence and teaming up with people in the office for a smooth operation. How do you feel about routine work？
B：A secretary's work is often routine work. I'm confident that I'm able to handle the office routine. I've been well trained for this.
C：You mentioned you're taking an Advanced Secretary Practice course. Did you find anything impressive in the course？
B：The course has been very helpful. It's acquainted me with many new methods of working. In particular the new wording “to work with the boss” instead of the previously accepted “ to work for the boss” has struck me.
C：According to your understanding， what does the difference mean？
B：“To work with the boss” means to work as team member with the boss in order to maximize efficiency. I believe it also means that the secretary and the boss have a mutual respect for each other.
C：May I know your comments on your previous job， please？
B：I must admit it was somewhat boring， but it surely was very important for the company. Customers get the first impression from the secretary or the receptionist secretary. I always did my best to be cheerful， patient，
and willing to help. My office manager has a high opinion on my performance and I felt sorry that in our company there was no opportunity for my advancement.
C：Yes. I've got the idea from your recommendation. Are you aware of your weak points？
B：Yes， I'm used to playing a supporting role. That means my decision making ability needs improving.
C：Anyway， I don't expect anything perfect from the beginning. What do you feel about overtime？
B：It's fine. I understand what having more responsibilities means. Even before， I was not a nine to five person. Could you please tell me， generally speaking， how often the executive secretary works overtime， and how many more hours she puts in？
C：It depends. If we have important meetings or visiting delegations， you have to stay with us. It's not unusual.
B：I see. I think I can find my way out.
C：Do you have any more questions to ask me about the job？
B：Let me see. What's the starting salary and what sort of fringe benefits does the job offer？
C：Well， the starting salary would be 2，500 yuan RMB per month， and it will be adjusted according to your performance. Generally speaking， raises will be given after trial employment of three months. We provide fringe benefits such as semi annual bonuses， four weeks of paid vacation a year， and health insurance. An average executive secretary gets about 40，000 yuan RMB a year.
B：When can you reach a final decision， Mr Waley？
C：We've got several other applicants， so we can't reach a final decision until we've talked to all of them. Anyway， I'll contact you within this month， and keep you informed of our processing progress.
B：Thank you so much for giving me the opportunity， Mr Waley.
C：Thank you for your interest in this company. Good bye， Miss Wang.
B：Good bye.
A：早上好，有什么事吗？
B：早上好，我叫王文平，是来见韦利先生的，我们昨天在电话上约定了，韦利先生在吗？
A：噢，在，王小姐，韦利先生正在他的办公室里等你呢。请稍候。我告诉他你来了。(打电话)
C：我是韦利。
A：你好，韦利先生，王小姐来此求见。
C：请让她上来吧。
A：好的。(对王小姐说)韦利先生让你到他办公室去。他在四楼405房间。
B：四楼405房间。
A：是的，走廊那端有电梯。
B：谢谢你。
B：我可以进来吗？
C：请进，王小姐，很高兴见到你，请坐。
B：谢谢你，韦利先生。
C：我一直在看你的求职信哩，知道你干秘书已有几年的工作经验，我想了解一下是什么原因促使你来应聘这个职位的？
B：我做过初级秘书。我负责打字、整理文件、接电话等日常办公工作。我认为我应该尝试一下更有挑战性的工作。
C：我想你因此想改变工作。
B：是的，人往高处走嘛。我了解到你打算招聘一个秘书主管。我已修完了秘书训练课程，包括商务交流、会计、簿记、计算机科学的理论与应用。今年我正进修高级秘书管理课程，我希望这样的训练将对我的工作有所帮助。
C：我想会的。作为这儿的秘书，你要协助我处理一些日常工作，处理来往信函，并与办公同事和睦相处。你对日常工作有何想法？
B：秘书的工作常是些例行工作。我有信心处理好办公室日常事务。我是接受过严格训练的。
C：你提到你正进修高级秘书管理课程。在这门课程里你发现给你印象深刻的东西了吗？
B：这门课程对我很有帮助。它使我学会了许多新的工作方法。特别是以前的“为老板工作”的说法换成了“与老板工作”触动了我。
C：据你的理解，两者之间有何区别？
B：“与老板工作”意思是为了最大限度地提高工作效率而与老板相互配合工作。我认为这也意味着老板和秘书应该相互尊重。
C：请告诉我你如何评价自己以前的工作，好吗？
B：必须承认它很枯燥无味，但它对公司来说却十分重要。客户从秘书或接待秘书那里得到第一印象。我总是尽力表现得高兴、有耐心，愿意提供帮助，办公室经理对我的表现高度赞赏。但很遗憾，公司里没有我发展的余地。
C：是的，从你的介绍中我已有所了解。你意识到自己的缺点了吗？
B：是的，我习惯于作配角。这说明我的决策能力还有待于提高。
C：无论如何，在最初阶投我不期待有过好表现。你对加班有何看法？
B：很好。我知道拥有更多的责任意味着什么。我从来就不是一个因循守旧的人。你可否告诉我，一般地讲，主管秘书多长时间加班一次？她要加班多长时间？
C：依情况而定。如果我们有重要会议或来访代表团，你必须和我们呆在一起，这种情况不少。
B：我明白了。我想我知道该怎么做。
C：你对工作还有不明白的地方要问吗？
B：让我想想看。起薪是多少？还有什么额外福利待遇吗？
C：唔，起薪为每月2500元人民币，以后将根据你的表现作适当调整。通常过了最初3个月试用期后会有所增加。我们有额外福利，如每半年一次奖金，每年四周带薪假期以及医疗保险。平均一个主管秘书一年将得到4万元人民币收入。
B：韦利先生，你们何时能做最后决定？
C：我们还有其他几个求职者，所以在对他们面试完毕之前不能做出决定，不管怎样，我们本月内将与你联系，并告诉你我们的进展情况。
B：谢谢你给我这次机会，韦利先生。
C：谢谢你对我们公司感兴趣，再见，王小姐。
B：再见。
A：Come in.My name is Harry Wilson.How do you do？
B：My name is Lily Lee.How do you do？
A：Sit down，please.
B：Thank you.
A：Let me ask you a few questions，Miss Lee.Where do you live？
B：I live in Beijing.
A：Beijing，I see.And where are you going to school？
B：I go to Peking University.
A：Where is that？
B：I beg your pardon？
A：Where is Peking University？In what district？
B：Oh，it's in Haidian.
A：And what is your major？
B：I'm majoring in English.
A：I see.Have you taken any business classes or others？
B：Yes，I've taken typing and Secretarial Theory and this year I'm taking Secretarial Practice and Current English.
A：Have you ever worked before？
B：Yes，I had a part time job for two months at International Trading Co.
A：Oh，really？
B：Yes，it was a very interesting experience.
A：What did you do，office work？
B：Yes，mostly typing and running errands.
A：Oh，very good，very good.But you know that we are really looking for a billingual secretary.Why did you answer our ad？
B：Well，for me the most important thing is to find work where I can meet with and deal with people from other cultures.As a Chinese，this seems to be the most exciting thing I can do.
A：I see.Of course，you've been overseas，haven't you？
B：Yes，I've been to America.I lived in Wisconsin on a homestay program.
A：Oh，really？How long did you be there？
B：Eleven months，when I was in high school.
A：Oh，wonderful.No wonder you speak English so well，and you must be used to dealing with foreigners.
B：Yes，I am， to some extent.
A：Good.Now，do you have any questions you'd like to ask me about this company？
B：Yes，I would like to ask about the salary.How is it decided？
A：Well，all new employees begin at a standard salary of 2，000 yuan per month.Then，after your training period，you are given an assignment.Someone like you may be given a higher ranking assignment，and then you would get a higher monthly salary.
B：How about other benefits？
A：All employees must join the health insurance program，and there are many other benefits.I think that most of them are explained in our brochure.Did you get a copy？
B：Yes，I did.Thank you.
A：Any more questions？
B：No，I'm sorry to have taken up so much of your time.
A：You're welcome.Very glad to have met you.We'll be letting you know the result of the interview sometime next week.Thank you very much for coming.
B：Thank you very much for giving me chance，Mr.Wilson.
A：You're quite welcome.Good bye.
B：Good bye.
A：请进。我的名字叫哈利威尔森。你好？
B：我的名字叫李莉莉，您好？
A：请坐。
B：谢谢您。
A：李小姐，请教你一些问题，你住在哪里？
B：我住在北京。
A：北京，我了解了，你在哪里上学？
B：我在北大。
A：在哪里呢？
B：对不起，请再说一次。
A：北京大学在哪里？在什么区？
B：噢，海淀区。
A：你主修什么？
B：我主修英语。
A：我明白了，你曾经学过商业课程或其他科目吗？
B：是的，我曾经学过打字和秘书理论，今年我学秘书实务和现代英文。
A：你曾经上过班吗？
B：我曾在国际贸易公司兼职两个月。
A：噢，真的吗？
B：是的，那是很有趣的经验。
A：你做什么，办公室工作吗？
B：是的，主要是打字和外务。
A：噢，很好，很好。但是你知道我们实际上要找的是双语秘书，你为什么应征我们的广告呢？
B：唔，对我来说，最重要的是找一份可以碰到来自其他文化的人，和他们打交道的工作。身为中国人，这似乎是我所能做的最令人兴奋之事。
A：我明白。当然，你曾经出过国，对吗？
B：是的，在一项住在外国家庭计划的安排之下，我曾去过美国住在威斯康辛州。
A：噢，真的吗？你在那儿待了多久？
B：十一个月，当时我在读高中。
A：噢，真棒。难怪你英文讲得这么好，你一定很习惯和外国人交往。
B：是的，某种程度的交往。
A：很好。现在，关于这家公司，你有没有什么问题想问我？
B：有的，我想问有关薪水的问题。它是如何决定的？
A：唔，所有新雇佣的办事员以每月2000元的标准薪开始。然后，在训练期之后，你会被指派工作。有些像你这样的人可能派往职位较高的工作，而且会得到更高的月薪。
B：其他的福利怎么样？
A：所有的职员必须参加健康保险计划，还有其他许多福利。我想大部分福利我们的小册子上都有说明。你有一本吗？
B：有，我有。谢谢您。
A：还有问题吗？
B：没有，我很抱歉占用您这么多时间。
A：不客气。很高兴见到你。下星期某个时候我们会让你知道面谈的结果。非常谢谢你来。
B：非常感谢您给我机会，威尔森先生。
A：别客气，再见。
B：再见。
routine n.日常工作；例行公事
document n.文件
confidential file机密档案
closet n.柜子
envelope n.信封
clip n.纸夹；金属夹
stapler n.订书机
inventory n.（清点）存货
carbon n.复写纸
absent adj.缺席
alphabeticallyad v.按字母表顺序地
stationery n.文具
staple n.分类，选择
graphic adj.生动的，图表的
command v.命令，指挥
confidential adj.机密的
join v.参加，加入
graduate v.毕业，得学位
obtain v.得到，获得
degree n.学位
personnel n.人事（部门）
curious adj.好奇的，难以理解的
reputation n.名誉，名声
scope n.范围；机会；余地
opportunity n.机会
position n.位置；职务
press on 紧迫
in touch with 联系
skillful adj. 熟练的
employ v.雇用，使用
capable adj.能干的
applicant n.求职者，申请人
fair adj.相当的
firm n.公司
initiative n.主动性
fluently adv.流利地
Is there a crib in your stomach？
When my sister in low Leach was expecting her second child，her son Brain would sometimes touch his mother's tummy to feel the baby move.One day，while touching her stomach and not feel anything，he asked，“How come the baby isn't moving？”“The baby is sleeping.”replied his mother.Brain thought a moment and then said，“You mean you got a crib in there too？”
肚子里有小床吗？
我丈夫的妹妹Leah怀着第二个孩子时，他的儿子Brain会时不时摸着她的肚子感觉婴儿的移动。有一天，当Brain抚摸着妈妈的肚子感觉不到什么时，问道：“为什么BB不动的？”“他在睡觉呢！”他妈妈答道。Brain想了一会后道：“你是说你肚子里面也有张床？”
2.求职
Miss Wang， you are going to take over my job as secretary here from next Monday on. Now let me tell you the office rules first.王小姐，你将从下周一开始接管我秘书的工作。现在我告诉你办公室的规则。
Thank you. It's very important for me to know about them. 谢谢，知道这些对我太重要了。
The working hours are from eight to twelve in the morning and from one to five in the afternoon. Be sure not to be late or absent.工作时间是每天早上8点到12点，下午1点到5点。请务必不要迟到或缺勤。
I'll do my duty.我会尽我的职责。
To be a good secretary， you'll have to be quite familiar with office routine and try to learn to do a bit of everything.想做一个好秘书，你必须对办公室的规则很熟悉并努力学习很多东西。
Yes， I'll try my best.是的，我会尽我所能的。
Where are the envelopes and stationery then？那些信封和文件在哪里呢？
They are on the middle shelf.它们在中间的架子上。
What's in those boxes？这个盒子里是什么？
Those are staples. 那些是订书机。
How does it work？这是怎么用的呢？
It's easy. I'll show you. First， put the letter here. Like this， OK？这很简单，我来教你，将这些信件放在这里，像这样，懂吗？
I can't get this graphics program to run. Miss Li， can you take a look？我不能运行这个图形软件。李小姐，你能来看看吗？
Sure. Oh， you are using the wrong command. Here， let me show you.肯定的。哦，你使用的是错误的命令。在这里，请允许我来示范。
This is the first time I've used this program. 这是我第一次用这个工具。
No problem. It takes a while to get used to it... Good work， Miss Wang.没什么，熟悉它需要一定的时间……做得好，王小姐。
I sent you an application form.Did you receive it？我给您寄了一份申请表，您收到了吗？
Yes，I did.I've finished it and brought it with me.Here it is.是的，我收到了。我把它填好带来了，给您。
Good，and do you have any other questions？那好，你还有别的问题吗？
No，thank you，Mr.Smith.I think I understand all about the job now.没有了，谢谢您，史密斯先生。我想现在我已经了解了这份工作的所有情况了。
What types of work are you looking for？你打算找什么样的工作？
Just the work of a junior clerk or secretary.初级职员或秘书而已。
Why do you want to work in our company？为什么你想在我们公司求职？
I think this is a good place for me to use what I have learned in the university.我想这里可以使我在大学里所学过的东西学以致用。
May I know what has made you decide to apply for a position here？我想了解一下是什么原因促使你来应聘这个职位的？
I feel I'm ready for a more challenging position.我认为我应该尝试一下更有挑战性的工作。
That's why you want to have a change， I suppose.我想你是因此想改变工作。
Yes， I want to move ahead.是的，人往高处走嘛。
How do you feel about routine work？你对日常工作有何想法？
A secretary's work is often routine work. I'm confident that I'm able to handle the office routine. I've been well trained for this.秘书的工作常是些例行工作。我有信心处理好办公室日常事务。我是接受过严格训练的。
May I know your comments on your previous job， please？请告诉我你如何评价自己以前的工作，好吗？
I must admit it was somewhat boring， but it surely was very important for the company.必须承认它很枯燥无味，但它对公司来说却十分重要。
Thank you so much for giving me the opportunity， Mr Waley.谢谢你给我这次机会，韦利先生。
Thank you for your interest in this company. Good bye， Miss Wang.谢谢你对我们公司感兴趣，再见，王小姐。
What section would you like to work in if you enter this company？如果你被本公司录用，你希望在哪一部门工作？
I'd rather work in the business department if choices may be given．如果可以选择，我愿意在营业部工作。
Why did you leave your last job？你为什么离职呢？
Well， I am hoping to get an offer of a better position. If opportunity knocks， I will take it.我希望能获得一份更好的工作，如果机会来临，我会抓住。
How do you rate yourself as a professional？你如何评估自己是位专业人员呢？
With my strong academic background， I am capable and competent. 凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。
How do you handle your failure？ 你怎样对待自己的失败？
None of us was born “perfect”. I am sure I will be given a second chance to correct my mistake.我们大家生来都不是十全十美的，我相信我有第二个机会改正我的错误。
I noticed an item about flex time. Is that a possibility for me？我注意到了有关弹性工作时间的规定，对我也适用吗？
Yes it is， but you'll have to discuss the details with your manager.是的，但你必须与你的经理谈。
求职咨询
I understand you're looking for an executive secretary.我了解到你们打算招聘一个主管秘书。
What type of work will I be expected to do at first？刚开始我会被派任哪一种工作呢？
Do you have a training program for new employees？贵公司对新职员有培训课程吗？
Are most of your foreign customers Americans or do they come from many different countries？贵公司大部分的外国客户是美国人，还是来自许多不同国家？
Can you tell me a little bit about employee benefits such as the health insurance program？ 您能告诉我一点关于健康保险计划之类的员工福利吗？
What's the starting salary and what sort of fringe benefits does the job offer？起薪是多少？还有什么福利待遇吗？
I'm phoning to enquire about your advertisement for a junior secretary.我打电话是想询问一下有关你们登广告招聘一位初级秘书的事。
What sort of responsibilities does this secretary's job involve？贵公司的秘书工作有哪些职责？
What kind of work does the position involve？这个职位包括哪些工作？
求职应答
I certainly hope the answer will be favorable.我非常希望能有一个令人满意的结果。
I wanted to get more interesting work--that's why I'm applying for this post. 我想找一个有趣的工作，这就是我来应聘这个职位的原因。
I feel I'm ready for more challenging position.我认为我应该尝试一下更有挑战性的职位。
I hope to have a job which offers me an opportunity for advancement．我希望有一个提供升级机会的工作。
A：Mr.Smith's office.
B：May I speak to Miss Brown，please？
A：Miss Brown speaking.
B：Oh，good morning，Miss Brown.I'm phoning to enquire about your advertisement for a junior secretary.
A：Oh，thank you very much.Would you mind tell me your name please？
B：Yes，my name's Catherine Simpson.
A：(Slowly，as she writes)Catherine：Si...I'm sorry，I didn't catch your family name.Would you mind to say it again？
B：Simpson，Catherine Simpson.S I M P S O N.
A：I see，thank you，Miss Simpson.And your address？
B：It's apartment 6，29 Republic Avenue.
A：(Slowly) Apartment 6，29 Republic Avenue.
B：That's right.
A：Your telephone number？
B：I have no telephone.
A：And where are you working now？
B：I'm working as a shorthand typist at the National Bank，not far from where I live.
A：Why do you want to quit？
B：It has been two years since I work there and I'd like to work in another sort of organization.I'd also like to be a secretary.
A：Do you know anything about secretarial work？
B：Well，I am a good shorthand typist，I am used to the telephone and I
have official experience.Your advertisement says that secretarial training is provided.
A：Yes，that's correct.We would also want you to attend language classes.Would you be willing to do that？
B：Oh，yes，of course，I'd like that.
A：Fine.I'll send you an application form.Um...please complete it and bring it with you when you come for an interview.Um...when can you come for an interview？
B：Well...er...
A：Could you come...er...next Thursday about three o'clock？
B：Well，actually four o'clock would be more convenient for me.
A：All right，four o'clock next Thursday then.The address is Green Glass Building，Government Road，and the name of the firm is Globe Office Limited.
B：Thank you very much，Miss Brown.I'll expect meeting you at four o'clock next Thursday.Goodbye.
A：Good bye，Miss Simpson.
A：这是史密斯先生办公室。
B：请布朗小姐接电话。
A：我就是布朗小姐。
B：哦，早上好，布朗小姐。我打电话是想询问一下有关你们登广告招聘一位初级秘书的事。
A：哦，多谢了。能告诉我您的姓名吗？
B：好的，我的名字叫凯瑟琳辛普森。
A：（边写边慢慢地说）凯瑟琳辛……对不起，我没听清楚您姓什么。请您再说一遍，好吗？
B：辛普森，凯瑟琳辛普森。辛-普-森。
A：知道了，谢谢您，辛普森小姐。那您的地址呢？
B：共和大街29号，6号公寓。
A：（边写边慢慢地说）共和大街29号，6号公寓。
B：是的。
A：您的电话号码？
B：我没有电话。
A：那您现在在哪儿工作？
B：我在国家银行当速记打字员，那里离我住的地方不远。
A：那您为什么想要辞职呢？
B：我在银行工作已有两年了，我想换个别的部门干干，也想当秘书。
A：您懂秘书业务吗？
B：这个么，我是个优秀的速记打字员，会使用电话，也有办公室的经验，你们在广告中说提供秘书业务培训。
A：是的，一点不错。我们还会要你去上语言训练班，您愿意这么做吗？
B：哦，我当然愿意。
A：好极了。我给您寄一份申请表。唔……请您把表填好，等您来面试时随身带来。唔……您什么时候能来面试？
B：这个……
A：您能不能……下周四下午3点钟左右来？
B：实际上下午四点钟对我来说更方便些。
A：那也行，那就定在下周四4点钟了。地点是政府路绿璃大楼，公司名称是环球办公用品有限公司。
B：太感谢您了，布朗小姐，我盼望下星期四下午4点跟您会面，再见。
A：再见。辛普森小姐。
A：May I talk with the manager，please？
B：Yes，I am the manager here.
A：I know you have a vacancy for the secretarial position.
B：Yes.Who referred you to this company？
A：I saw your newspaper ads in New York Times.
B：Have you worked anywhere else？
A：Yes，of course.I worked for two years at an engineering consulting firm.I am very skillful in operating computers.
B：Can you have a letter of recommendation from them？
A：Sure，I am.
B：Do you have a resume with you？
A：Yes，here it is.
B：OK，I have another question.Why do you decide to join our company？You know we are rather small and young.
A：I know that.In fact，I hav received attractive jobs opportunities from some larger companies.But I believe I would have better chances with a small but rapidly expanding company like yours.
B：All right，we will keep your application in our active file.Please contact us next Wednesday.
A：Thank you，sir.Good bye.
B：Good bye.
A：请问我能找经理谈谈吗？
B：可以，我就是。
A：我知道贵公司秘书职位空缺。
B：是的，谁介绍你来这家公司的？
A：我在纽约时报上看到了贵公司刊登的广告。
B：你在别处工作吗？
A：当然，我在一家工程顾问公司工作了两年。我电脑操作很熟练。
B：你能让那家公司替你准备一份推荐书吗？
A：当然可以。
B：你带了简历吗？
A：带了，这就是。
B：我还有个问题：你为什么要来我们公司？你知道我公司规模相当小而且成立不久。
A：我知道。事实上，我已获得一些较大公司诱人的工作机会。但我相信，在你们这样规模虽小却发展很快的公司工作，我会有更好的机会。
B：好吧，我们会把你的申请表放在活动档案中，请你下周三与我们联系。
A：谢谢您，先生！再见。
B：再见。
A：Good morning， Miss Lin.
B：Good morning. Please sit down.
A：I've received your letter， Miss Lin.
B：Good. What types of work are you looking for？
A：Just the work of a junior clerk or secretary.
B：Why do you want to work in our company？
A：I think this is a good place for me to use what I have learned in the university and also practice my English in my work.
B：How long have you been studying English？
A：For ten years.
B：Have you finished college？
A：Yes， I have.
B：Well， would you read aloud this paragraph in the newspaper in English？
A：Yes， Miss Lin. (Miss Wang reads. )
B：Your pronunciation is very good.
A：Thank you.
B：Can you use a computer？
A：Yes， I often operate a word processor. I'm not too skillful， but I think I can learn it quickly.
B：Will you show me？
A：Yes， Miss Lin. (Miss Wang works on the computer.)
B：OK. Typing is not too bad. There are not too many mistakes.
A：I'm out of practice， Miss Lin.
B：A little practice will put you in shape.
A：I think so. Do you think you could employ me， Miss Lin？
B：Yes. What salary do you expect per month？
A：As you see fit， Miss Lin.
B：We'll start you off at 1，000 yuan RMB a month， and after three months， we'll give you 1，500 yuan RMB.
A：Thank you.
A：早上好，林小姐。
B：早上好，请坐。
A：我收到了你的来信，林小姐。
B：好的，你打算找什么样的工作？
A：初级职员或秘书而已。
B：为什么你想在我们公司求职？
A：我想这里可以使我在大学里所学过的东西学以致用。同时可以在工作中锻炼英语能力。
B：你学英语有多长时间了？
A：十年。
B：你完成大学课程了吗？
A：完成了。
B：好的，你用英语朗读一下报纸上的这一段内容，好吗？
A：好的，林小姐。(王小姐读报)
B：你的发音很好。
A：谢谢你。
B：你会使用电脑吗？
A：会，我经常使用文字处理机。电脑不太熟练，但我想我很快就会熟练的。
B：你做给我看，好吗？
A：好的，林小姐。(王小姐操作电脑)
B：好的，打字还不算太差，错误不多。
A：我好久没练习了，林小姐。
B：练一练就好了。
A：我想也是。你认为可以雇用我吗，林小姐？
B：可以，你希望每个月的工资如何？
A：你看着办吧，林小姐。
B：开始我们每月发给你1000元人民币，三个月后，我们发给你1500元人民币。
A：谢谢你。
A：Please sit down， Miss Sylvia.
B：Thank you.
A：Well， I think you probably have a fair idea what sort of job you've applied for.
B：Yes， it was very clearly explained in the advertisement for applications.
A：I see from your application you've had quite a lot of experience as a secretary already.
B：Yes， I've been a secretary for five years， in three different firms.
A：You've changed firms quite often.
B：Yes， I wanted to get more interesting work-that's why I'm applying for this post.
A：Good. Now， perhaps you would tell me what sort of qualities you'd look for in your secretary if you were in my shoes？
B：Well， to start off with， I'd say she needs to be pretty hard working.
A：Yes， as a matter of fact， I'm new to this job myself， but so far I certainly haven't had too much time on my hands. Anything else？
B：I've learnt that the secretary of an export manager has to be able to do a lot of things on her own initiative.
A：Quite right. By the way， do you like traveling？
B：Oh， yes， especially abroad， and I speak French and German fairly fluently.
A：Excellent. You'd probably have to come along with me to conferences and things on the Continent from time to time.
B：I'd like that very much.
A：Now I see from the report the Personnel Department sent me that you did reasonably well in the shorthand and typing test， and very well indeed in the intelligence test. I suppose you'd be able to handle report writing， summaries， keeping minutes at meetings and so on？
B：Yes， I've had to do quite a lot of that kind of work， and I seem to have a better memory than average.
A：Yes， I can see that from your test results， and you'd certainly need it as my secretary because my memory's like a sieve. And what about planning the manager's day？
B：I'm used to doing that， and to seeing that he doesn't forget his appointments.
A：That sounds fine. By the way， how do you feel about sharing an office room with your boss？ We're a bit short of space here as you can see.
B：From the secretary's point of view I think it's much better... there's not much chance of her superior forgetting to let her know about important matters.
A：Yes， I rather agree. Well， thank you very much Miss Sylvia， and you'll be hearing from us in the next few days.
B：Thank you， and I certainly hope the answer will be favorable.
A：请坐，安妮小姐。
B：谢谢你。
A：唔，我想你一定想好了找一个什么样的工作。
B：是的，我已经在求职信上说得很清楚了。
A：从你的求职信上我已了解到你有丰富的秘书工作经验。
B：是的，我在三家不同公司里干了5年的秘书工作。
A：你经常换公司。
B：是的，我想找一份更吸引人的工作。这正是我这次求职的原因。
A：好的，现在是否能请你告诉我，如果你处在我的位置，希望你的秘书应该具备哪些素质？
B：好的，首先我觉得她应在工作上相当勤奋。
A：是的，事实上我本人也不熟悉这工作，但至今我一直没有空闲的时间。还有呢？
B：我听说出口经理的秘书必须能够主动地去做大量的工作。
A：很正确。顺便问一下，你喜欢旅游吗？
B：喜欢，特别是出国旅游，我能相当熟练地讲法语和德语。
A：太好了，或许你要与我经常去欧洲各地参加会议办理业务。
B：我很乐意。
A：我从人事部送来的报告中得知你速记和打字的成绩以及智力测试都挺不错。我相信你能胜任撰写报告、写摘要、做会议记录等等，对吗？
B：是的，我必须做大量的那种工作，我的记忆力似乎比一般人都要好。
A：是的，我可以从测试结果看出这一点，作为我的秘书，你当然需要做这些事情，因为我的记忆力很差。你为经理做日程计划怎么样？
B：我习惯于这种工作，保证让他不会耽误各种约见。
A：不错。顺便问一下，和你的老板同用一间办公室你觉得怎么样？你看得出我们这儿办公场所有点紧张。
B：从秘书的观点看，我觉得这是比较好的办法……这样她的上级就不太可能会忘记告诉她重要事情了。
A：对，我非常同意。非常感谢，安妮小姐。你过几天就会得到我们的答复。
B：谢谢你，我非常希望这答复将会令人满意。
background n.背景
major n.主修课，较重要的
resume n.简历
graduate v.毕业
operate v.操作
skillful adj.熟练的
qualification n.资格证书
pressure n.压力
insurance n.保险
initiatory adj.创始的，初步的
candidate n.候选人，求职者
vacancy n.空缺，空白
consult v.商讨，请教
resume n.简历，履历
What Is a Traitor？
Young hopeful：“Father，what is a traitor in politics？”Father（a veteran politician）：“A traitor is a man who leaves our party and goes over to the other one．”Young hopeful：“Well then，what is a man who leaves his party and comes over to yours？”Father：“A convert，my son．”
什么叫叛徒？
有希望的青年人：“父亲，什么叫政治叛徒？”父亲（一位老资格的政治家）：“叛徒指的是离开我们党而加入到另一个党的人。”有希望的青年人：“那么，离开他的党而加入到我们党的人又叫什么呢？” 父亲：“叫改变信仰者。我的儿子。”
3.工作培训
Now let me tell you the office rules first.让我先给你讲一下办公制度。
Thank you. It's very important for me to know about them.谢谢你。懂得这些对我来说很重要。
To be a good secretary， you'll have to be quite familiar with office routine and try to learn to do a bit of everything.要想成为一个好秘书，你就得对办公室的日常事务非常熟悉，并试着学做每一件事。
Yes， I'll try my best.是的，我会尽力的。
This is your filing cabinet and all the documents must be filed alphabetically.这是文件柜，所有的文件都必须按字母顺序存档。
Yes， I understand.是的，我知道。
Where are the envelopes and stationery then？那么信封和文具在哪里？
They are on the middle shelf.它们都在架子中部。
How does it work？它是怎样运转的？
It's easy. I'll show you.很容易，我做给你看。
How do you feel about using this new system？ 你认为这个新的系统用起来怎么样？
I feel pretty comfortable with it.我感觉用起来很舒服。
Is there much carbon paper？有许多复写纸吗？
Yes. There are twenty four boxes.是的，有24箱。
How many memo pads are there？有多少便笺簿？
There are five hundred.有五百本。
Come on， Miss Wang. Let's take an inventory of the supply closet.过来，王小姐，我们来清点一下柜里的办公用品。
All right. Where shall we start？好的，从哪里开始？
How much paper is there？共有多少纸？
Let me see. There are twenty boxes of letter head paper.让我看看。20盒带单位名称的信纸。
Miss Li， can you give me a hand？李小姐，你能帮我一下吗？
Sure， what's wrong？可以，出了什么麻烦？
I can't get this graphics program to run. Miss Wang， can you take a look？我无法使这个图形程序运行起来，你能看看吗，李小姐？
Sure. Oh， you are using the wrong command. Here， let me show you.可以。哦，你的程序命令错了。让我做给你看。
This is a safe. The confidential files are kept in it. You'll have the key to it. Please keep in mind that you must be very careful with it.这是保险柜，机密档案都存放在这里。这是钥匙。记住你必须好好保管它。
Yes， I'll.好的，我会的。
What's in those boxes？那些盒子里是什么？
Those are staples.都是订书钉。
I've got the system running， but I can't open my file.系统虽然已经运行起来了，但我还是无法打开文档。
Let me see if I can get it to work.让我看看能不能打开。
This is the first time I've used this program.这是我第一次使用这个程序。
It takes a while to get used to it.用几次就熟悉了。
工作介绍
I certainly hope the answer will be satisfactory.让我先给您讲一下办公制度。
I'd like to explain the filing system to you.我想跟您讲讲档案管理系统。
Our boss makes a point of keeping everything in order.我们的老板认为一切都应该井然有序。
To be a good secretary，you'll have to be quite familiar with office routine.要想成为一个好秘书，您就得对办公室的日常事务非常熟悉。
All the documents must be filed alphabetically.所有的文件都必须按字母顺序存档。
All of the confidential files are kept in it.机密档案都存放在这里。
Let's take an inventory of the supply closet.我们来清点一下柜里的办公用品。
Now that you know the basics， let me show you some more advanced functions.既然你已经懂得了这些基本操作程序，我来给你示范一下操作高级功能程序。
Once you know the commands， it's pretty smooth sailing.一旦知道了这些命令，做起来就非常顺手了。
寻求帮助
I just need to clarify a few things.我只需要弄明白一些事情。
Can I get this graphics program to run？
我怎么才能使这个图形程序运行起来呢？
It takes a while to get used to it.只用一会儿就熟悉了。
I've run out of typewriter paper.我的打印纸用完了。
How do you feel about using this new system？您认为这个新的系统怎么样？
Great！ I really appreciate your help.太好了，非常感谢你的帮助。
It's very important for me to know about them.懂得这些对我来说很重要。
A：Miss Li，I've run out of typewriter paper.Where are the office supplies？
B：Let me show you where they are.Come on.They are all in this closet.The typewriter paper is in these boxes.The carbon paper is on the top shelf and the paper clips and tape are on the bottom.
A：Where are the envelopes and stationery then？
B：They are on the middle shelf.
A：What's in those boxes？
B：Those are staples.
A：Thank you.I think I now know where everything is.
B：Come on，Miss Wang.Let's take an inventory of the supply closet.
A：All right.Where shall we start？
B：Will you please count them while I make a note？
A：Fine.
B：How much paper is there？
A：Let me see.There are twenty boxes of letter head paper.
B：Is there much carbon paper？
A：Yes.There are twenty four boxes.
B：How many memo pads are there？
A：There are five hundred.
B：And staples？
A：Only one left.Now it's clear.All our supplies can last quite some time except staples.
B：I'll send for some tomorrow.
A：李小姐，我这儿没有打印纸了，在哪儿可以找到？
B：过来让我指给你看。都在这个箱子里面，打印纸在这些盒子里面。复写纸在顶部的架子上，曲别针和胶带在底部。
A：信封和信笺在哪儿？
B：在中间一层架子上。
A：这些箱子里面是什么？
B：这是钉书钉。
A：谢谢你，我想我现在知道每件东西的位置了。
B：王小姐，过来，让我们来盘一下存货。
A：好的，从哪里开始？
B：你查，我做记录，好吗？
A：好的。
B：纸还有多少？
A：让我看一下，20箱信纸。
B：还有复写纸吗？
A：是的，有24箱复写纸。
B：备忘笺还有吗？
A：还有500本。
B：钉书钉呢？
A：只有一盒子。现在很清楚了，除了钉书钉，都可以用很长时间。
B：我明天去买一些钉书钉。
A：Miss Wang， you are going to take over my job as secretary here from next Monday on. Now let me tell you the office rules first.
B：Thank you. It's very important for me to know about them.
A：The working hours are from eight to twelve in the morning and from one to five in the afternoon. Be sure not to be late or absent.
B：I'll do my duty.
A：To be a good secretary， you'll have to be quite familiar with office routine and try to learn to do a bit of everything.
B：Yes， I'll try my best.
A：Come here please， Miss Wang. I'd like to explain the filing system to you.
B：All right.
A：This is your filing cabinet and all the documents must be filed alphabetically.
B：Yes， I understand.
A：And this is a safe. The confidential files are kept in it. You'll have the key to it. Please keep in mind that you must be very careful with it.
B：Yes， I'll.
A：And one more thing， our boss makes a point of keeping everything in order. So you'd better be careful about this and don't throw things about. Otherwise， he'll be mad at you.
B：OK. I'll bear that in mind. Thanks a lot for what you have told me.
A：王小姐，从下周一开始，你将接替我在这儿的秘书职位。让我先给你讲一下办公制度。
B：谢谢你。懂得这些对我来说很重要。
A：工作时间上午是从8点到12点，下午从1点到5点。务必不要迟到或旷工。
B：我会忠于职守的。
A：要想成为一个好秘书，你就得对办公室的日常事务非常熟悉，并试着学做每一件事。
B：是的，我会尽力的。
A：请到这边来，王小姐。我想跟你讲讲档案管理系统。
B：好的。
A：这是文件柜，所有的文件都必须按字母顺序存档。
B：是的，我知道。
A：这是保险柜，机密档案都存放在这里。这是钥匙。记住你必须好好保管它。
B：好的，我会的。
A：对了，还有一件事，我们的老板认为一切井然有序是很重要的。所以你最好仔细些，不要乱丢东西。要不然，他会对你非常生气的。
B：好的，我会记住这些的。谢谢你所告诉我的一切。
A：How does it work？
B：It's easy. I'll show you. First， put the letter in here. Like this， OK？
A：Uh uh.
B：Next， press this button， the button with “TEL”.
A：For telephone.
B：Then type in the fax number. What is it？
A：0235 45679.
B：Then， wait for the message“on line” here. And that's it. Got it？
A：Yes，I think so. Can I try now？
B：Of course...Well， this is your last day of training， Miss Wang. How do you feel about using this new system？
A：I feel pretty comfortable with it. I just need to clarify a few things.
B：Sure， what do you need to know？
A：Well， I'm not very sure how to import a document or how to overlay a picture onto a text.
B：Never mind， I'll show you.
(A few hours later)
A：Miss Li， can you give me a hand？
B：Sure， what's wrong？
A：Well， I've got the system running， but I can't open my file.
B：Let me see if I can get it to work.
(A few minutes later)
A：I can't get this graphics program to run. Miss Wang， can you take a look？
B：Sure. Oh， you are using the wrong command. Here， let me show you.
A：Thanks a lot. This is the first time I've used this program.
B：No problem. It takes a while to get used to it... Good work， Miss Wang. It usually takes people a lot longer to get a grip on this.
A：Well， I've had some practice with this package. Once the commands are known， it's pretty smooth sailing.
B：That's true. Now that you know the basics， let me show you some more advanced functions.
B：Great！ I really appreciate your help.
A：它是怎样运转的？
B：很容易，我做给你看。首先，在这儿装纸。这样做，懂了吗？
A：懂了。
B：然后按这个带有“TEL”的按钮。
A：它代表“电话”。
B：然后键入传真号。传真号是多少？
A：是0235 45679。
B：然后，等待这儿的“联机”信号。就这样，知道了吗？
A：是的，知道了。我现在可以试试吗？
B：当然可以……哦，这是你最后一天的训练，王小姐。你认为这个新的系统用起来怎么样？
A：我感觉用起来很舒服。我只需要明白几件事情。
B：是吗，你还想知道什么？
A：唔，我不太清楚怎样输入文档以及如何把一张图片加到文本上去。
B：别担心。我做给你看。
(几个小时以后)
A：李小姐，你能帮我一下吗？
B：可以，出了什么麻烦？
A：对了，系统虽然已经运行起来了，但我还是无法打开文档。
B：让我看看能不能打开。
(几分钟后)
A：我无法使这个图形程序运行起来，你能看看吗，李小姐？
B：可以。哦，你的程序命令错了。让我做给你看。
A：非常感谢你。这是我第一次使用这个程序。
B：不要紧，用几次就熟悉了……做得好，王小姐。这通常需要一个人花费很长时间才能掌握住的。
A：唔，这个程序包已经练习多次了。一旦知道了这些命令，做起来就非常顺手了。
B：是的。既然你已经懂得了这些基本操作程序，我来给你示范一下操作高级功能程序。
B：太好了，非常感谢你的帮助。
document n.文件
confidential file机密档案
closet n.柜子
envelope n.信封
carbon n.复写纸
clip n.纸夹；金属夹
routine n.日常工作；例行公事
A Useful LessonIn England nobody under the age of eighteen is allowed to drink in a public bar．Mr． Thompson used to go to a bar near his house quite often，but he never took his son，Tom，because he was too young． Then when Tom had his eighteenth birthday， Mr．Thompson took him to his usual bar for the first time．They drank for half an hour， and then Mr．Thompson said to his son，“Now， Tom，I want to teach you a useful lesson．You must always be careful not to drink too much． And how do you know when you've had enough？ Well， I'll tell you．Do you see those two lights at the end of the bar？ When they seem to have become four，you've had enough and should go home．”“But， Dad，” said Tom，“I can only see one light at the end of the bar．”
有益的教训
在英国，十八岁以下的人不准进酒吧喝酒。汤普森先生以前常常去他家附近的一个酒吧喝酒，但他从来不带他的儿子汤姆去，因为他年纪太小。后来，当汤姆年满十八岁的时候，汤普森先生第一次带他去他常去的那家酒吧。他们喝了半个小时，而后，汤普森先生对他儿子说：“汤姆，现在我要告诉你一个有益的教训。你必须时时小心不要喝得太多。你怎么知道你喝够了呢？好，我来告诉你。你看见酒吧那头有两盏灯吗？当那两盏灯看起来变成四盏的时候，你就喝够了，应该回家了。”“可是，爸爸。”汤姆说：“在酒吧那头我只能看见一盏灯。”